Privacy Policy – TwinsLocedAtTwo LLC

Last Updated: August 23, 2026

TwinsLocedAtTwo LLC (“TwinsLocedAtTwo,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our online store, make a purchase, contact us, or otherwise use our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our store, we may collect the following categories of information:

Personal and Contact Information

• Name
• Email address
• Telephone number
• Billing address
• Shipping address

Order and Transaction Information

• Products purchased or viewed
• Order history
• Shipping and delivery information
• Returns, refunds, and exchanges
• Customer service communications

Payment Information

Payments are processed through third-party payment providers. We generally do not directly store complete credit or debit card numbers.

Device and Online Activity Information

When you visit or interact with our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Cookie identifiers
• Pages viewed
• Products viewed
• Links clicked
• Shopping-cart activity
• Checkout activity
• Purchase activity
• Referring websites or advertising sources
• Date and time of website activity

How We Collect Information

We may collect information:

• Directly from you when you make a purchase, create an account, contact us, or provide information to us
• Automatically through cookies, pixels, APIs, and similar technologies
• Through Shopify and other ecommerce service providers
• From payment processors, shipping providers, advertising platforms, analytics providers, and other service providers

How We Use Your Information

We may use personal information to:

• Process, fulfill, and deliver orders
• Process payments, refunds, and returns
• Provide customer service
• Communicate with you regarding purchases, inquiries, or account activity
• Maintain and improve our website and online store
• Personalize your shopping experience
• Maintain accurate inventory and order information
• Detect, investigate, and prevent fraud or unauthorized transactions
• Protect the security of our website and business
• Measure website and advertising performance
• Understand how customers interact with our products and website
• Provide and measure marketing and advertising
• Show advertising that may be more relevant to your interests
• Comply with legal, regulatory, tax, and accounting obligations
• Enforce our policies, terms, and agreements

Cookies, Pixels, and Tracking Technologies

We and certain third-party partners may use cookies, pixels, APIs, software development tools, and similar technologies to operate our website, understand customer activity, improve our services, measure advertising performance, and provide relevant advertising.

These technologies may collect information about your browser, device, website interactions, products viewed, purchases, and other activity.

Our store may use advertising and measurement technologies provided by platforms including:

• TikTok
• Meta, including Facebook and Instagram
• Google
• Pinterest
• Shopify
• Other advertising, analytics, or ecommerce service providers we may use from time to time

TikTok Advertising and Data Sharing

We may use TikTok advertising and measurement tools, including the TikTok Pixel, Events API, Advanced Matching, and related TikTok technologies.

These tools may allow information about interactions with our website to be shared with TikTok for purposes such as:

• Measuring advertising performance
• Determining whether an advertisement resulted in a purchase
• Understanding website and product activity
• Building advertising audiences
• Providing more relevant advertising
• Improving advertising campaign performance
• Preventing fraudulent or invalid activity

Depending on our settings and applicable law, information shared with TikTok may include browser or device information, website activity, products viewed, purchases, and certain customer information used for advertising measurement or matching.

TikTok processes information according to its own privacy policies and terms.

How We Share Personal Information

We may disclose personal information to trusted service providers and business partners that assist us in operating and protecting our business, including:

Ecommerce and Technology Providers

Including Shopify and providers that support our website, online store, applications, and technology systems.

Payment Processors

To securely authorize and process payments and refunds.

Shipping and Fulfillment Providers

To package, ship, track, and deliver purchases.

Advertising and Analytics Partners

Including TikTok, Meta, Google, Pinterest, and similar advertising or analytics providers.

Fraud Prevention and Security Providers

To help detect fraudulent, suspicious, or unauthorized activity.

Professional and Legal Service Providers

Including accountants, consultants, attorneys, insurers, or other professional advisors where necessary.

Government or Legal Authorities

We may disclose information when required by law, court order, legal process, or when reasonably necessary to protect our rights, customers, property, or safety.

Business Transactions

If TwinsLocedAtTwo LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed as part of that transaction as permitted by law.

Sale, Sharing, and Targeted Advertising

We do not sell personal information in the ordinary sense of selling customer information for money.

However, some privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” broadly. Certain disclosures of information to advertising or analytics providers may be considered a sale, sharing, or use for targeted advertising under those laws even when no money is exchanged for the information.

Where applicable law provides such rights, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising, sale, or sharing.

Available privacy choices may be provided through our website, Shopify's customer privacy tools, cookie controls, or other applicable opt-out mechanisms.

Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request information about categories of personal information we collect or disclose
• Obtain a copy of certain personal information
• Opt out of certain targeted advertising, sale, or sharing activities where applicable
• Withdraw consent where processing is based on consent
• Appeal certain decisions concerning a privacy request where required by law

We will not unlawfully discriminate against you for exercising applicable privacy rights.

To submit a privacy request, contact us at support@twinslocedattwo.com.

We may need to verify your identity before completing certain requests.

Marketing Communications

If you sign up to receive promotional emails, text messages, or other marketing communications from us, you may unsubscribe at any time by using the unsubscribe instructions provided in the communication or by contacting us.

Transactional communications relating to an order, payment, return, account, or customer-service request may still be sent when necessary.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services
• Complete transactions
• Maintain business and financial records
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Comply with legal obligations

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended to knowingly collect personal information from children in violation of applicable law.

If we learn that we have collected personal information from a child in a manner that requires parental consent and such consent was not obtained, we will take appropriate steps to delete the information.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, social networks, or services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, legal requirements, or privacy practices.

When changes are made, we may update the Last Updated date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

TwinsLocedAtTwo LLC
Email: support@twinslocedattwo.com