Terms of Service – TWINSLOCEDATTWO LLC

Last Updated: August 23, 2026

Welcome to TWINSLOCEDATTWO LLC. These Terms of Service (“Terms”) govern your use of our website, online store, products, services, and purchases made directly from us.

By accessing our website, creating an account, placing an order, or purchasing a product, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Eligibility

By using our website or placing an order, you represent that:

• You are at least 18 years old or have reached the legal age required to enter into a binding agreement in your jurisdiction.

• The information you provide to us is accurate and complete.

• You will use our website and products only for lawful purposes.

2. General Conditions

We reserve the right to refuse or cancel service, orders, or transactions when reasonably necessary, including in cases involving suspected fraud, abuse, unauthorized activity, payment disputes, or violations of these Terms.

We may modify, suspend, or discontinue any portion of our website, services, products, prices, promotions, or availability at any time without prior notice, subject to applicable law.

3. Products and Product Information

We make reasonable efforts to display our merchandise, colors, descriptions, measurements, sizing information, photographs, and other product details accurately.

However:

• Colors may appear differently depending on your device, screen, lighting, or display settings.

• Pattern placement may vary between individual garments.

• Measurements may vary slightly due to manufacturing or production differences.

• Product photographs are provided to help customers understand the style and appearance of an item but may not represent every individual fit or body type.

Customers are responsible for carefully reviewing product descriptions, sizing information, measurements, photographs, and other details before purchasing.

We do not guarantee that every item will fit every customer in the same manner.

4. Pricing and Availability

All prices are displayed in the currency stated on our website unless otherwise indicated.

Prices, promotions, discounts, and product availability may change without notice.

Placing an item in your shopping cart does not reserve the item or guarantee availability.

If an item becomes unavailable after an order is submitted, we may cancel the affected item or order and provide any resolution required by applicable law.

5. Orders

All orders are subject to acceptance, verification, availability, and successful payment authorization.

We reserve the right to:

• Limit quantities purchased

• Reject or cancel suspicious or fraudulent orders

• Correct obvious pricing or listing errors

• Request additional information to verify an order

• Cancel an order when an item is unavailable

Receiving an order confirmation does not necessarily mean that an order has been finally accepted or shipped.

6. Payments

Payment is required at checkout using the payment methods made available through our website or applicable sales platform.

Payments may be processed by third-party providers, including Shopify or other authorized payment processors.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We are not responsible for delays or declined transactions caused by a customer's bank, card issuer, payment processor, or third-party payment provider.

7. Fraud Prevention

We reserve the right to review, hold, refuse, or cancel orders that appear fraudulent, suspicious, unauthorized, or inconsistent with normal purchasing activity.

We may request identity, billing, shipping, or payment verification before processing certain orders.

8. Returns, Refunds, and Exchanges

Our purchases are subject to our posted Return & Refund Policy.

Unless otherwise required by applicable law or marketplace rules, all sales are final, and we do not accept returns, exchanges, or refunds for reasons such as:

• Incorrect sizing selected by the customer

• Buyer’s remorse

• Change of preference

• Ordering the incorrect item

• Dislike of color, fit, or style

Customers should review our full Return & Refund Policy before purchasing.

Damaged, defective, or incorrect merchandise must be reported according to the procedures and deadlines stated in our Return & Refund Policy.

9. Cancellations

Orders begin processing after they are placed and may not be eligible for cancellation.

If we permit a cancellation, approval is at our discretion unless cancellation rights are otherwise required by law or the rules of a marketplace through which the order was placed.

10. Shipping and Delivery

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for delivery delays caused by circumstances outside our reasonable control, including:

• Carrier delays

• Severe weather

• Natural disasters

• Transportation interruptions

• Incorrect customer addresses

• Customs or government delays

• Events beyond our control

Estimated delivery dates are estimates and are not guaranteed unless specifically stated otherwise.

Once an order is transferred to a shipping carrier, delivery may be subject to the carrier's terms and procedures.

11. Marketplace Purchases

Products may also be offered through third-party platforms, including social-media marketplaces and other sales channels.

Purchases made through platforms such as TikTok Shop may also be subject to that marketplace's:

• Buyer-protection policies

• Return and refund requirements

• Cancellation rules

• Shipping requirements

• Payment terms

• Dispute procedures

Where applicable marketplace rules or law provide customers with rights that differ from these Terms, the applicable requirements will control.

12. Accounts and Customer Information

If you create a customer account, you are responsible for maintaining the confidentiality of your login information and for activity occurring through your account.

You agree to provide accurate and current information.

We may suspend or terminate accounts used for fraudulent, abusive, unauthorized, or unlawful activity.

13. Prohibited Uses

You may not use our website or services to:

• Commit fraud or engage in unlawful activity

• Interfere with the operation or security of our website

• Introduce viruses, malicious software, or harmful code

• Attempt unauthorized access to our systems

• Scrape, copy, reproduce, or commercially exploit our website without permission

• Misrepresent your identity or payment information

• Violate intellectual-property rights

• Harass, threaten, or abuse others through our services

14. Intellectual Property

Unless otherwise stated, the content associated with TWINSLOCEDATTWO LLC, including our:

• Business name

• Branding

• Logos

• Graphics

• Website design

• Product photographs

• Marketing materials

• Written content

• Original designs

is owned by or licensed to TWINSLOCEDATTWO LLC and is protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, publish, sell, commercially exploit, or use our protected content without prior written permission.

15. Third-Party Services and Links

Our website may use or link to services operated by third parties, including Shopify, payment providers, shipping carriers, social-media platforms, advertising providers, and other technology companies.

We are not responsible for the content, privacy practices, availability, or conduct of third-party websites or services.

Your use of third-party services may also be governed by their own terms and policies.

16. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using our website, you acknowledge that your information may be handled as described in our Privacy Policy.

17. Disclaimer of Warranties

To the extent permitted by law, our website, services, and products are provided on an “as available” basis.

We do not guarantee that:

• Our website will always be uninterrupted or error-free

• Every product will meet every customer's personal preference

• Colors displayed electronically will exactly match the physical product

• Third-party services will always operate without interruption

Nothing in these Terms excludes warranties or customer rights that cannot legally be waived.

18. Limitation of Liability

To the fullest extent permitted by applicable law, TWINSLOCEDATTWO LLC will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from use of our website, services, or products.

We are not responsible for losses resulting from:

• Misuse of products

• Failure to follow product information

• Incorrect customer information

• Carrier delays

• Third-party service interruptions

• Events outside our reasonable control

Nothing in this section limits liability that cannot legally be limited or excluded.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless TWINSLOCEDATTWO LLC from claims, damages, losses, liabilities, or reasonable expenses arising from your unlawful misuse of our website or services or your violation of these Terms.

20. Governing Law

These Terms are governed by applicable United States federal law and applicable state law, without limiting any consumer rights that must apply under the laws of the jurisdiction in which you reside.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.

22. Changes to These Terms

We may update these Terms periodically to reflect changes in our business, services, policies, technology, or legal requirements.

The updated version will be posted on our website with a revised Last Updated date.

Your continued use of our website after changes become effective constitutes acceptance of the updated Terms to the extent permitted by law.

23. Contact Us

Questions concerning these Terms may be sent to:

TWINSLOCEDATTWO LLC
Email: support@twinslocedattwo.com