Shipping Policy
Shipping Policy
At Twins Loc'ed at Two, we strive to provide you with the best shipping experience possible. Here’s an overview of our shipping policy:
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and selected shipping method.
Shipping Method & Estimated Delivery Time:
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Standard Shipping: 5-7 business days
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Expedited Shipping: 2-3 business days
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Overnight Shipping: 1-2 business days
Please note that these delivery times are estimates and may be subject to delays due to factors beyond our control (e.g., weather, carrier delays).
International Shipping
We offer international shipping to select countries. Shipping charges and delivery times for your order will be calculated and displayed at checkout. Please note that international orders may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient is responsible for all additional charges that may apply.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.
Shipping to P.O. Boxes
Please note that we do not ship to P.O. boxes. Kindly provide a physical address for shipping to ensure smooth delivery.
Damages
Twins Loc'ed at Two is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Returns
Please review our [Return Policy](URL to your Return Policy) for information on returns and exchanges.
Contact Us
If you have any questions about our shipping policy, please contact us at twinslocedattwo@gmail.com.